Compass Recovery Group Committed to
Doing it Right
Compass Recovery Group
Landing Page
Admin
Dashboard
Accounts
SETTING
Authority Settings
B
Admin
Sign out

{{ adminTitle }}

Active Accounts
{{ count }}
Across {{ creditorCount }} creditors
Total Balance
${{ totalBalanceStr }}
Eligible for settlement
Payment Options
{{ totalOptions }}
Live across all channels
Money collected this month
By day, split across channels
${{ ch.collectedStr }}
{{ ch.collectedDelta }} vs last month
{{ l.label }}
{{ ch.hoverDate }}
${{ ch.hoverTotal }}
Jul 1Jul 8Jul 15Jul 22Jul 30
Payment channels
Where payments were taken
{{ ch.topShare }}%
{{ ch.topLabel }}
{{ s.label }}
{{ s.pct }}%
${{ s.amountStr }}
StateAccountAccount HolderCreditorPlacedDebt TypeBalanceLast ActivityLast Payment
{{ r.statusLabel }}
{{ r.ac }}
{{ r.name }}
{{ r.creditor }}
{{ r.placed }}
Credit Card
${{ r.balanceStr }}
{{ r.lastActivityType }} {{ r.lastActivityTime }}
{{ r.lastPaymentStr }} · {{ r.lastPaymentChannel }} {{ r.lastPaymentDate }}
No accounts match your search.
Showing {{ shownCount }} of {{ count }}
← Prev Next →
{{ d.accountNo }} · AC#{{ d.ac }}
{{ d.name }}
Total balance {{ d.totalBalance }}
Creditor
{{ d.creditor }}
Previous
{{ d.prevCreditor }}
Receive date
{{ d.receiveDate }}
State
{{ d.state }}
Date of birth
{{ d.dob }}
SSN (last 4)
{{ d.ssn }}
Contact
{{ d.email }}
{{ ph.number }} {{ ph.smsLabel }} {{ ph.voiceLabel }}
Summary
{{ d.summaryText }}
{{ st.label }}
{{ st.value }}
{{ st.note }}
Balance coverage
Part of the balance sits outside the plan
${{ d.collectedAllStr }} of ${{ d.acctBalStr }}
{{ d.collectedAllPct }}% collected overall
Outside plan ${{ d.outCoverStr }} — ${{ d.outPaidStr }} paid
On plan ${{ d.planCoverStr }} — ${{ d.planPaidStr }} paid
${{ d.outOpenStr }} is not covered by any plan
Update the payment offer below so the remaining balance is included, or add a second option for it.
{{ d.stateTag.label }}
{{ d.planLabel }}
Paid to date
${{ d.planPaidToDateStr }}
Remaining
${{ d.planRemainingStr }}
{{ sc.label }}
$ {{ sc.amountPrefix }}${{ sc.amountStr }}
{{ d.stateTag.label }}
Promised ${{ d.promiseAmountStr }} by {{ d.promiseDateStr }}
Paid to date
${{ d.promisePaidStr }}
Remaining
${{ d.promiseRemainingStr }}
{{ d.stateTag.label }}
Paid to date
${{ d.paidToDateStr }}
Remaining
${{ d.remainingStr }}
{{ a.title }} {{ a.userInitial }} {{ a.user }} {{ a.when }}
{{ f.label }}: {{ f.value }}
{{ p.text }} {{ p.text }}
Date & Time Type Amount Balance Method Channel Status {{ h.date }}{{ h.time }} {{ h.txType }}{{ h.promiseFor }} ${{ h.amountStr }} ${{ h.balanceStr }}
{{ h.method }}
{{ h.methodDetail }}
{{ h.channelType }} {{ h.statusText }}
{{ d.historySummary }}
One-time Payment
$
Account numberAC#{{ d.pmAccountNo }}
Original creditor{{ d.pmOrigCreditor }}
Current creditor{{ d.pmCurCreditor }}
Original product{{ d.pmProduct }}
SCHEDULED ON
Payment method
Payment method
Name on card
Card number
Expiry
CVC
ZIP
Account holder name
Routing number
Account number
{{ d.historyOfferName }}
{{ ev.label }}
{{ ev.userInitial }} {{ ev.user }} {{ ev.when }}
Choose an offer
Pick one of this account's existing offers to turn into a plan or promise.
{{ d.cpmPickedName }}
FIRST PAYMENT DATE
Payment method
Name on card
Card number
Expiry
CVC
ZIP
{{ doc.name }} Sent via email · {{ doc.date }} {{ doc.size }}
Choose a creditor offer
New offer
Discount Settlement amount
%
$
Frequency Number of payments Per time payment
$
{{ ln.sumText }}
Schedule Amount
{{ r.calMonth }}
SMTWTFS
{{ r.calHint }}
$
Enabled On*
Where consumers see this
Payment Portal
AI Voice Agent
Email/SMS
Consumer custom plan
Let the consumer build their own plan — they set the installment amount, first payment date and recurrence.
%
Enabled On
Payment Portal
AI Voice Agent
Email/SMS
{{ row.name }} Creditor default
{{ row.sumLabel1 }}
{{ row.sumVal1 }}
{{ row.sumSub1 }}
{{ row.sumLabel2 }}
{{ row.sumVal2 }}
Last edit
{{ row.lastEditInitial }} {{ row.lastEditUser }}
{{ row.lastEditTimeStr }}
Enabled On
{{ ch.label }}
{{ ch.date }}
Discount Settlement amount
%
$
Frequency Number of payments Per time payment
$
{{ ln.sumText }}
Schedule Amount
{{ r.calMonth }}
SMTWTFS
{{ r.calHint }}
$
Where consumers see this
Payment Portal
AI Voice Agent
Email/SMS
Compass Recovery Group Committed to
Doing it Right

Hello, {{ p.firstName }}
{{ p.billSubGreeting }}

{{ p.pageTitle }}

{{ p.pageSubtitle }}
$0.00
{{ p.L.balancePaidFull }}
{{ p.L.acctNo }}{{ p.ac }}
{{ p.L.origCreditor }}{{ p.prevCreditor }}
{{ p.L.currCreditor }}{{ p.creditor }}
{{ p.L.status }}{{ p.L.closedPaid }}
{{ p.L.noFurtherAction }}
Upcoming Payment {{ p.activeNextLabel }}
${{ p.activePerStr }}
${{ p.activeTotalStr }} total · paid off by {{ p.activePayoffLabel }}
{{ p.L.acctNo }}{{ p.ac }}
{{ p.L.origCreditor }}{{ p.prevCreditor }}
{{ p.L.currCreditor }}{{ p.creditor }}
{{ p.L.origProduct }}{{ p.product }}
Total balance ${{ p.balanceStr }}
${{ p.activePerStr }} per month x {{ p.activeTotalCount }} months
${{ p.activeTotalStr }} total · paid off by {{ p.activePayoffLabel }}
{{ p.L.switchOption }}
${{ op.savingStr }} off
${{ op.priceStr }}{{ op.priceNote }}
{{ op.title }}
{{ op.collapsedSubtitle }}
{{ op.title }}
{{ op.dateLabel }}
Full balance${{ op.balStr }}
Frequency
First payment date*
Number of payments
{{ op.cuCountVal }}
Per time payment*
${{ op.cuAmount }}
{{ r.n }} {{ r.dateLabel }}
$
{{ s.n }} {{ s.date }}
${{ s.amountStr }}
{{ p.L.noneWork }}
Payment History
{{ h.date }}
{{ h.channel }}
${{ h.amountStr }}
{{ h.status }}
{{ p.scheduleLeftCount }} payments left
Paid to date
${{ p.schedulePaidStr }}
Remaining
${{ p.scheduleRemainingStr }}
{{ r.label }}
{{ r.detail }}
{{ r.amountStr }}
{{ p.payDateLabel }}
{{ p.L.paymentMethod }}
{{ p.L.paymentConfirmed }}
{{ p.L.chargedPrefix }}{{ p.dueTodayStr }}{{ p.L.chargedMid }}{{ p.methodLabel }}{{ p.L.chargedSuffix }}
{{ p.L.confirmation }} {{ p.confirmation }}
{{ p.L.upcomingPayments }}
{{ s.label }}
${{ s.amountStr }}
{{ p.L.phoneSectionTitle }}
Create your account
Set an email and password so you can sign in directly next time, instead of using your name and ID.
{{ p.L.acctCreated }}
{{ p.L.acctCreatedSub }}
Compass Recovery Group Committed to
Doing it Right

{{ p.pageTitle }}

{{ p.L.acctCreated }}
{{ p.L.acctCreatedSub }}
{{ p.L.phoneSectionTitle }}
{{ p.L.alreadyHave }} {{ p.L.signIn }}
{{ p.L.emailAddress }}
{{ p.L.passwordField }}
{{ p.L.forgot }}
{{ p.L.newHere }} {{ p.L.createNewAccount }}
Preview as (Demo flow)
Documents
Files sent to you by email about this account.
{{ doc.name }} Sent via email · {{ doc.date }} {{ doc.size }}
Cancel this plan?
You'll lose your current payment arrangement and go back to owing the full balance.
{{ p.L.termsTitle }}
{{ p.L.termsSubtitle }}

{{ p.L.termsMiniMiranda }}

{{ p.L.termsH1 }}

{{ p.L.termsP1 }}

{{ p.L.termsNoteLabel }} {{ p.L.termsP2 }}

{{ p.L.termsH2 }}

{{ p.L.termsP3 }}

{{ p.L.termsP4 }}

{{ p.L.termsH3 }}

{{ p.L.termsP5 }}

{{ p.L.termsP6 }}

{{ p.L.termsP7 }}

1400 E Touhy Ave., Ste G2
Des Plaines, IL 60018
(877) 314-4308

{{ p.L.termsH4 }}

{{ p.L.termsP8 }}

{{ p.L.termsH5 }}

{{ p.L.termsP9 }}

{{ p.L.termsH6 }}

{{ p.L.termsP10 }}

Payment History
Payments received on this account.
{{ h.date }}
{{ h.channel }}
${{ h.amountStr }}
{{ h.status }}
No payment activity on this account yet.
Pick payment dates
{{ p.customPicker.countLabel }}
{{ cal.label }}
Su Mo Tu We Th Fr Sa
Debit schedule
{{ p.previewSubtitle }}
Payment {{ cal.n }}
${{ cal.amtStr }}
{{ cal.label }}
Su Mo Tu We Th Fr Sa {{ cell.day }}
Payment {{ b.n }}${{ b.amtStr }}
Help
Mon–Fri 8:00am–6:00p ET
(877) 314-4308
help@compassrecoverygroup.com
Chat with Grace
Hi, I'm Grace, your AI assistant. I can help with payments, scheduling, and account questions.
Prefer to talk?
Have a representative call you back at a time that works.
Request a Call Back
to
Bankruptcy
Thanks — your bankruptcy information has been submitted.
Delete offer?
This will permanently remove "{{ confirmDeleteName }}" from this consumer's offers.
{{ scopeTitle }}
Max discount
%
Max period
mo
Min payment
$
Order of Operations
{{ op.seq }} {{ op.name }}
Max discount Min settlement
%
$
Frequency Min payment
$
{{ op.sumText }}
Schedule Amount
$
{{ s.label }}
CreditorAccountsChannelsMax Discount %Max PeriodMin PaymentLast Edited ByLast Updated
{{ cr.name }} {{ cr.accounts }}
{{ s.label }}
%
mo
$
{{ cr.editedBy }} {{ cr.updated }}